First things first
If a crime is in progress or anyone is in danger, call 999. Otherwise report the break-in to Police Scotland on 101 and get a crime reference number, because your insurer will ask for it. Take photos of the damage before anything is repaired.
Making the property secure
Being unable to secure your property is one of the situations Moray Locksmith treats as an emergency. Colin will:
- replace snapped, drilled or forced cylinders and locks
- repair or replace damaged keeps and striking plates
- secure uPVC doors whose mechanism has been forced
- fit window locks and handles where a window has been attacked
- change the locks if keys have been stolen
Coming back stronger
A break-in shows exactly where a property is weak. Once it’s secure, Colin can carry out a security assessment and suggest sensible upgrades: anti-snap cylinders, BS 3621 locks, door bolts, window restrictors and access control. All prices are agreed before work starts.
Insurance
Keep receipts and the details of any work done. Most insurers want to see that damaged locks have been replaced to at least the standard your policy requires.
Read the full guide: What to do after a break-in.
Frequently asked questions
Can you come straight away after a break-in?
If you can’t secure your property you are treated as a priority. Call 07879 265063 and Colin will tell you when he can be there.
Do I need a crime reference number?
Your insurer will almost certainly ask for one. Report non-emergency crimes to Police Scotland on 101.