Don’t make it worse
When a key snaps, it’s tempting to dig the broken piece out with tweezers or a pin. This usually pushes it deeper and can damage the pins inside the lock. Superglue on a matchstick is a common internet tip, and it can glue the lock solid. Instead:
- Keep both halves of the key. They can be used to cut a new one.
- Don’t try to use the lock or force the door.
- If the door is unlocked, leave it closed and stay with it, or ask a neighbour to keep an eye on it.
How extraction works
Colin uses specialist extraction tools that slide alongside the broken key and draw it out without damaging the lock. In most cases the lock keeps working afterwards and needs no replacement.
Why keys snap
Keys usually snap because the lock has become stiff. A worn cylinder, a dropped uPVC door or a dirty mechanism makes you put more force through the key. If your key has snapped, it’s worth fixing the cause, otherwise the new key will go the same way.
New keys
Keys can be cut on site for most locks that Moray Locksmith supplies. For other locks, Colin will advise you on getting a replacement.
Frequently asked questions
Can the lock be saved?
Usually, yes. Most broken keys are extracted without damaging the lock.
Should I keep the broken key?
Yes. Keep both pieces, as they help when cutting a replacement.